PadsPass

How PadsPass handles compassionate VIPP cancellations and prorated refunds when a pet passes away, for single-pet and multi-pet households.

VIPP Cancellation Process If Pet Passes Away

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©2026 PadsPass®️ Digital Pet Passport™️ <a href="https://info.padspass.com/legal-tos" target="_blank" rel="nofollow noopener noreferrer">Terms &amp; Conditions</a> and <a href="https://info.padspass.com/legal-privacy" target="_blank" rel="nofollow noopener noreferrer">Privacy Policy</a>

<i>Important: PadsPass is not a veterinary clinic and does not diagnose, treat, prescribe, or provide medical advice. Use of our website, app, live chat, SMS, email, or VIPP coordination does not create a veterinarian-client-patient relationship (VCPR). Any health clearances, prescriptions, or certificates (including health/fit-to-fly/fit-to-travel) must be issued by a licensed veterinarian, and all clinical guidance comes from that provider—not PadsPass. For emergencies or medical decisions, contact your veterinarian or local emergency services. No legal/regulatory advice. PadsPass does not provide legal advice. Airline, border, or regulatory information is provided as general coordination only; users should confirm requirements with the applicable carrier/authority or qualified counsel.</i>

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