Features
PadsPass app features and how to use them.
15 articles
- Service Animal CertificationExplains that PadsPass does not issue service-animal certifications and how to confirm requirements with airlines and destination authorities.
- Pet Food Travel RequirementsClarifies that PadsPass Trip Requirements does not cover pet food import rules and where to confirm them before traveling.
- What languages does PadsPass support?States that PadsPass is currently available in English only and how to request support for additional languages.
- Microchip ScansExplains what a microchip scan record is in the PadsPass app and the difference between unverified and verified scans.
- How to record a pet's passing in PadsPassStep-by-step guide to using the Final Journey feature to record a pet's passing while keeping their records viewable.
- Can I use the free Pet ID for travel?Explains why the free Pet ID is unverified and cannot be used to meet airline or destination travel requirements.
- How to use the Digital Pet Passport while travelingDescribes how to present your pet's travel documents from the Digital Pet Passport to airline, border, or security staff while traveling.
- Using PadsPass on Multiple DevicesExplains that you can sign in to your PadsPass account on multiple devices with the same email and password (English and Spanish).
- My pet is a service dog in training. Can I use PadsPass to learn where I can travel with him/her as a service dog?Explains how PadsPass supports travel planning for service dogs in training and why access rules must be confirmed with airlines and destinations.
- How To Add Natural Acaricidal TreatmentsStep-by-step instructions for manually adding a natural acaricidal (tick) treatment to your pet's health records in PadsPass.
- Offline Access in PadsPassExplains which PadsPass features may work offline with previously loaded data and which require an internet connection (English and Spanish).
- Unverified TreatmentsExplains how to log self-administered treatments as manual records and why unverified entries cannot be used for official travel documentation (English and Spanish).
- Add pet health records without selecting a clinicShows how to add pet health records in PadsPass without choosing a clinic and when you might want to skip clinic selection.
- Manual Addition of TreatmentExplains how to log treatments you've given your pet yourself and why self-entered treatments typically can't meet official travel documentation requirements.
- General vs Travel IDThe difference between the PadsPass Pet ID and the Digital Pet Passport travel ID.