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My pet's vet isn't listed in the app, how do I request verification of records?

How to request verification of your pet's records when your veterinary practice isn't yet listed in the PadsPass app.

If your veterinary practice isn't currently listed in the PadsPass app, you can still request verification by following these steps:

  • Upload your pet's records in the app. Our team will review the documents and start the verification request.

  • To help avoid delays, let your veterinary practice know they may receive a verification request from PadsPass.

  • Veterinary practices are verified before they're added to the app to help protect data security and support record authenticity.

  • Your veterinary practice can also join our network here: PadsPass for Veterinary Practices | Simplify Travel Documentation for Pet Patients

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