Why did my trip requirements change after an app update?
Your trip requirements may change after an app update when:
Our connection and transit-flight logic is improved (for example, we may identify a different layover scenario that affects your requirements).
Destination or regulatory data is updated.
What you should do
Re-check your full itinerary in the app, including the full timeline for your trip.
Confirm your travel dates, origin, destination, and any connections are entered correctly.
If the change seems wrong
Contact support and include:
Origin and destination
Any layovers
Your travel dates
What you saw before vs what you see now (screenshots help)
Important note
PadsPass provides educational and travel-compliance guidance, but requirements can vary and may change. Always confirm current requirements with your airline (or operator) and the relevant government authority before travel.
